Powder Alert is published by Lesery Labs Inc., a company incorporated in Alberta, Canada. In this Privacy Policy, "we," "us," and "our" refer to Lesery Labs Inc. "App" refers to Powder Alert on all platforms, including iOS and Android.
Questions about this policy? Contact us at support@lesery.com.
| Data Type | Collected? | Purpose |
|---|---|---|
| APNs / FCM device token | Yes | Delivering push notifications |
| Notification & resort preferences | Yes | Knowing when and where to alert you |
| Firebase Analytics data | Yes | App usage, stability, and improvement |
| Firebase Crashlytics data | Yes | Crash reports and bug diagnosis |
| Server request logs (IP, timestamp) | Yes | Infrastructure security and debugging |
| IAP transaction records | Limited | Verifying premium access (via Apple/Google) |
| Support communications | If you contact us | Responding to your inquiry |
| Precise GPS location | No | — |
| Contacts or photos | No | — |
| Payment card details | No | Handled entirely by Apple / Google |
| Advertising identifiers (IDFA / GAID) | No (currently) | See Section 7 |
When you enable push notifications, we receive an APNs or FCM token from your device operating system. This is a random identifier that enables notification delivery — it does not identify you by name or contact details.
We store your resort selections, snowfall threshold, unit preferences, and alert schedule in our backend, linked only to your anonymized device token.
We use Google Firebase Analytics to understand how users interact with the App. Firebase automatically collects: device model and OS version, app version, general country or region (not precise location), session duration and frequency, screen views and feature engagement events, and first-launch and last-use timestamps. This data is associated with a Firebase installation ID — a randomly generated identifier, not your name or email. See Section 4 for opt-out options.
When a crash occurs, Firebase Crashlytics collects information about the crash, device state at the time, and a Crashlytics installation UUID. This data helps us fix bugs and is not linked to your identity.
Our backend automatically logs standard server data including IP addresses, request timestamps, API endpoints accessed, HTTP response codes, and device/platform identifiers. These logs are used for security monitoring and debugging. IP addresses may reveal your approximate city or region.
If you make an in-app purchase, Apple or Google processes your payment and provides us a purchase receipt or transaction token to verify your premium entitlement. We do not receive your payment card details or billing address. See Section 6 for full details.
If you contact us, we retain your message and contact details solely to respond and maintain a record of correspondence. We do not use this information for marketing.
Deliver notifications. Your device token and preferences are used solely to send you the snow alerts you have configured.
Verify premium access. Purchase receipts are used to unlock premium features and restore purchases across devices.
Maintain and improve the App. Firebase Analytics and Crashlytics data helps us fix bugs and understand which features are useful.
Infrastructure security. Server logs help us detect abuse, unauthorized access, and errors in our backend systems.
Respond to you. Support messages allow us to respond to your questions and feedback.
Legal compliance. We may retain data as required by applicable law or to enforce our Terms of Use.
We do not use your data for targeted advertising, user profiling, or any purpose not described in this policy.
The App integrates the following services. Google services operate under Google's Privacy Policy at policies.google.com/privacy.
Firebase Analytics collects usage data as described in Section 2.3. Google may use aggregated, de-identified analytics data to improve their services. We do not share personally identifiable information with Google through Firebase Analytics and do not use it for advertising.
To opt out on iOS: Settings → Privacy & Security → Analytics & Improvements → disable "Share iPhone Analytics." On Android: Settings → Google → Ads → Opt out of Ads Personalization.
Crash reports are sent to Google's servers for processing. You may be able to disable crash reporting via an in-app setting if one is offered. Disabling crash reporting does not affect core App functionality.
Our backend API runs on Google Cloud Run in North America. Request data processed by our API passes through Google's infrastructure and is subject to Google Cloud's data processing terms.
Push notifications on iOS are delivered through Apple's APNs infrastructure, subject to Apple's Privacy Policy at apple.com/legal/privacy.
We retrieve weather and forecast data from Open-Meteo and Environment and Climate Change Canada (ECCC), and resort condition data from publicly available resort websites. The App attributes each resort with a direct link to the original source. These are one-way data feeds — we do not send any user data to these providers.
We share data with providers that help us operate the App, including Google (Firebase, Cloud Run) and Apple (APNs). These providers process data only as necessary to deliver the service and are contractually bound to handle it appropriately.
We may disclose information if required by law, court order, or valid legal process, or if we reasonably believe disclosure is necessary to protect our rights, prevent fraud, or protect the safety of any person.
If Lesery Labs Inc. or its assets are acquired or transferred, your data may transfer to the successor entity, who will be required to honor this Privacy Policy or provide you adequate notice and choice.
We never sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes.
Powder Alert offers a free tier with access to a limited selection of resorts and features. Optional in-app purchases unlock additional resorts and premium data.
All payments are processed exclusively by Apple (App Store) or Google (Google Play). Lesery Labs Inc. does not receive, store, or process your payment card number, billing address, or any other payment credentials. Financial transactions are governed by Apple's or Google's terms of service and privacy policies.
When you make a purchase, Apple or Google provides us a receipt or validation token. We store this token, linked to your anonymized device token, to verify your entitlement to premium features and to support purchase restoration. We do not link purchase records to your real name or email address.
All refund requests must be directed to Apple or Google. Lesery Labs Inc. does not independently process refunds. Refund eligibility is governed by Apple's and Google's respective refund policies.
Powder Alert does not currently display any advertisements and does not use advertising identifiers (such as Apple's IDFA or Google's GAID).
If we introduce advertising in a future version of the App, we will update this Privacy Policy before doing so, provide notice within the App, comply with all applicable platform requirements and privacy laws, and obtain any required user consent. We will never introduce advertising without updating this policy first.
Our backend runs in Canada and the United States via Google Cloud. Firebase data is processed by Google on servers that may be located globally. By using the App, you consent to this cross-border data transfer and processing.
Device tokens and preferences are retained while you have notifications enabled. Firebase Analytics and Crashlytics data is typically retained for up to 13 months. Server request logs, including IP addresses, are retained for up to 90 days for security and debugging purposes, after which they are deleted or anonymized. Purchase verification records are retained as long as necessary to support your account status and applicable legal obligations. Support correspondence is retained for a reasonable period to manage ongoing issues.
To request deletion of data linked to your device token, delete the App and email support@lesery.com. We will process requests within a reasonable timeframe subject to legal retention obligations. Data held by Apple, Google, or other third parties must be addressed directly with those providers.
We implement encryption in transit (HTTPS/TLS), least-privilege access controls on all infrastructure, and monitoring for unauthorized access. No system is perfectly secure. If you become aware of suspected unauthorized access, notify us immediately at support@lesery.com.
Disable push notifications at any time through iOS or Android system settings or via the in-app toggle.
On iOS: Settings → Privacy & Security → Analytics & Improvements → disable "Share iPhone Analytics." On Android: Settings → Google → Ads → Opt out of Ads Personalization. If the App offers an in-app crash reporting toggle, you may also use it to opt out of Crashlytics.
Email support@lesery.com to request access to, correction of, or deletion of data we hold linked to your device token. We will respond within 30 days.
Because server logs are tied to IP addresses rather than named accounts, we cannot reliably isolate all log entries for a specific individual. We will make reasonable efforts to honor deletion requests subject to security and legal retention needs.
We are a Canadian company subject to the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access personal information we hold about you and to request corrections. You may also lodge a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca.
Lawful basis for processing: (a) performance of a contract — to deliver the notifications you requested; (b) legitimate interests — for security, fraud prevention, and analytics; (c) legal obligation — where required by applicable law.
Request a copy of personal data we hold about you.
Request correction of inaccurate personal data.
Request deletion of your personal data.
Request that we limit how we use your data.
Receive your data in a machine-readable format.
Object to processing based on legitimate interests.
Email support@lesery.com to exercise any of these rights. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority. Where we transfer data outside the EEA, we rely on appropriate transfer mechanisms including Google's standard contractual clauses.
California residents have the right to know what personal information we collect and how we use it, the right to delete personal information, the right to correct inaccurate personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising these rights.
We do not sell or share your personal information as defined under California law. Contact support@lesery.com to exercise your rights. We will respond within 45 days as required.
Australian users have rights under the Privacy Act 1988 and the Australian Privacy Principles, including the right to access and correct personal information we hold. You may also complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Powder Alert is intended for users aged 13 and over. We do not knowingly collect personal information from children under 13 (or the applicable age of digital consent in your jurisdiction). If we become aware of such data being collected inadvertently, we will delete it promptly. Contact us at support@lesery.com if you believe this has occurred.
The App may link to resort websites, webcam feeds, or other external sources we do not control. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy practices of any external site you visit through the App.
We may update this Privacy Policy to reflect changes in our practices, the App, or applicable law. For material changes — such as introducing advertising or a new data collection practice — we will update the "Last updated" date and provide notice within the App before changes take effect. Continued use of the App after any revision constitutes acceptance of the updated policy.
Privacy questions, data requests, or concerns?
support@lesery.comLesery Labs Inc. · Calgary, Alberta, Canada
Using Powder Alert constitutes your acceptance of this Privacy Policy. If you disagree, please delete the App and contact us if you have concerns about data already collected.